Best Practices in the CPGA

An anonymous highlight of best practices in the Carolinas

How is your communication with your members or guests?  Years ago when demand was high to get into a private club (waiting lists) or get a tee time at the local public course, we could say just about anything.  My, how times have changed in many industries and many are changing their “lingo”. A demand like , NO CARTS BEYOND HERE, is better stated, Please keep carts on path here or possibly no sign at all, just directional arrows or rope off the protected area.  Another example in the clubhouse, NO CELL PHONES IN GRILL ROOM, ALL VIOLATERS WILL BE ASKED TO LEAVE,  might be  Please silence cell phones when in clubhouse and then in the rare cases it does come up, address one on one, instead of to everyone that walks in the door.

Associate Opportunities & Education


Chair: Paige Cribb, PGA

At Large: Mike Mueller, PGA 

At Large: Briana Sweeny, PGA

At Large: Josh Wagaman, PGA

At Large: Elliott Jones, PGA


This article may be helpful in explaining how important the case studies are and how you can connect them to completing your portfolio. Here's another article that can assist with making sure your Level 1 portfolio is completed correctly and easily approved.


The CPGA Associate Education Committee is here to help PGA associates who are currently completing the PGA program. Our goal is to provide educational activities for associates, as well as create a network of Class-A PGA Professionals who are willing to volunteer time to assist associates progressing through the PGA 2.0 program with gaining the needed work experience, completing the required portfolio work, getting out of suspension, etc.

A list of contacts is currently being updated. Check back soon.

If you would like to be added to one of these lists, please contact Mike Whitenack at

PGA / USGA Rules of Golf Workshops

Since 1975, the United States Golf Association and The PGA of America, working together to support the best interests of the game, have offered to the public a series of workshops on the Rules of Golf. These workshops are open to the public and bring together several of the foremost Rules of Golf educators in the game, with the goal of making the Rules accessible to anyone who wishes to learn more about them or sharpen their existing knowledge.

With major changes to the Rules of Golf taking effect on January 1, 2019, the USGA and PGA will offer an expanded schedule of 35 workshops.  They will take place in the Fall of 2018 between September 5, and December 5, 2018 and in the Winter of 2019 between January 3 and April 1, 2019. PGA of America members will earn 24 PGA education credits for attendance in full at any of these workshops.

To register for a workshop and learn more, click here.

Online Education

Watch presentations from the 2018 PGA Merchandise Show

Member Business Center Videos

If you need PGA Education MSR credits, here is an opportunity to watch videos recorded at the Member Business center during the 2017 and 2018 PGA Merchandise Shows. All you need to do is watch a video and successfully complete an assessment at its conclusion.

Don't miss these exciting educational opportunities on!

To receive proper membership service requirement (MSR) Credits, Carolinas PGA members must send copies of their MSR certificates or other documentation of the event to the Carolinas PGA office.

Seminars outside The PGA or not on the approved list may be honored upon submission of documentation detailing the course content and length, as well as a certificate of completion or transcripts.  If honored, MSR Credits will be awarded as stipulated by MSR Rules and Regulations.

Receive Credits Online!
Complimentary online PGA Education is now available through  
These courses can be found by clicking on the following link and logging in with your username & password. Online Videos

There are multiple online video seminars.  PGA members can receive one (1) to two (2) PGA Education MSR by watching a video from the list, and taking an assessment at the conclusion of the video.

MSR credit may be earned only one time for any online MSR course. In order to earn MSR credit, you must score a 70% or higher on the assessment. If you do not score 70% or higher, you will be allowed one (1) re-take opportunity. You will be directed to the assessment when the video concludes.

Be sure to check out your allied associations such as and (among many others) for their educational opportunities.